Lumer Aura (“we”, “us”, “our”) operates the website and online store associated with the Lumer Aura brand. We are committed to protecting your personal information and maintaining transparency in how we collect, use, and share data. By using our website, you agree to the practices described in this Privacy Policy.
The Terms and Conditions listed below apply to the sale and purchase of goods between you and Lumer Aura.
These Terms and Conditions do not affect your statutory rights as a consumer. By ordering any product from us, you agree to be bound by these Terms and Conditions. We reserve the right to amend these Terms and Conditions at any time without prior notice, and it is the customer’s responsibility to review them before placing an order.
We collect two types of information:
When you visit our website, we automatically collect technical information about your device, including:
This information helps us understand customer browsing behavior and improve our services.
We collect Device Information using:
When you make a purchase or attempt to make a purchase through our site, we collect:
This information is required to fulfill your order and provide customer support.
Optional information may include:
Not providing this optional information does not affect your ability to browse the site.
We use your information to:
We share your information only with trusted partners:
For example:
These service providers are contractually required to keep your data confidential.
We use Google Analytics to understand how customers use our site.
Google Analytics collects usage data but does not identify you personally.
You may opt out using browser settings or plugins.
We may share information to:
We may use your information to show targeted advertisements.
You may opt out through industry tools such as the Digital Advertising Alliance.
We retain Order Information for business and legal purposes unless you request deletion.
We may update this Privacy Policy due to changes in our practices or applicable laws. Updated versions will appear on this page.
We comply with the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly collect, solicit, or store any personal information from individuals under 13 years of age. Our website, products, and services are intended for users who are 13 years or older.
If we discover that information from a child under 13 has been collected without verifiable parental consent, we will delete such information promptly.
If you are a parent or guardian and believe your child has shared personal information with us, please contact us atcustomercare@lumeraura.com so we can take appropriate action.
For questions about this Privacy Policy, you may contact us at:
Email: customercare@lumeraura.com
Website: Lumer Aura
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